Frequently asked questions

No. Sign in with your email and a secure wallet is created for you automatically · nothing to install or set up. Pay with a card or with crypto, whichever you prefer.

Add funds to your balance with a debit or credit card (processed by MoonPay), or by sending crypto. Your balance is held in US dollars, so you always trade against a clear USD amount.

Yes · including Apple Pay and Google Pay, through MoonPay. Use it to add funds or to check out.

US dollars. Prices and fees are shown in USD so there are no surprises. (Balances are held as USDC under the hood.)

Yes. Withdraw your balance anytime · back to your card/bank or to crypto. You’ll see the amount and destination before you confirm.

Every card is already graded and vaulted. When you buy, you own it instantly and the physical card stays safely in the vault · no shipping required unless you choose to redeem it.

Just the item price plus a small flat network and settlement fee (currently $15) shown at checkout. There’s no percentage fee for buyers. Example: a $9,000 card is $9,015 total.

No meaningful ones · trades settle instantly on-platform. Any blockchain network cost is minimal and passed through, not a Tokenable markup.

When several cards with the same name and grade are listed at the same price, you pick the individual card · each has its own cert number, vault and seller. Same price, but you choose the card you want.

In an insured, access-controlled vault (PSA Vault or a partner vault). You own it outright; ownership is recorded to your account and independently verifiable.

Your Certificate of Ownership shows the cert number and dated vault audits · all independently verifiable via PSA lookup.

Cards are insured for full replacement value while stored at PSA Vault. Partner-vault cards are not insured by us · they stay in the owner’s hands under their own arrangements.

A vault is where a card sits while it is listed and traded. Because the card stays in one place, it can be bought and sold without being shipped each time. When you want the physical card, you redeem it.

With PSA Vault the card is sent to PSA, checked against its certification, and stored and insured there. With Partner vault the owner keeps the card · we do not hold it, verify it or insure it.

Choose PSA Vault if you want the card verified and stored before it goes live, and can wait for shipping and intake. Choose Partner vault if you want to list today and are comfortable standing behind the card yourself.

Everything about the card · you confirm it is authentic, that the grade and cert number are correct, and that its condition matches your listing. You also ship it to the buyer when the sale requires it.

Judge it on its own. A Partner-vault card has not been checked by us or PSA at listing time and is not held by us · the trust is between you and the seller. For a card verified before listing, look for the PSA Vault badge.

PSA does, for cards sent to PSA Vault · each card is matched to its certification at intake. Partner-vault cards are not verified on our side; the seller alone stands behind the card.

Open the card and choose Sell / List. First-time sellers complete a one-time identity verification (KYC); after that you just confirm the seller terms and set a price.

A 5% platform fee on the sale, taken from your proceeds (e.g. sell at $25,000 → you receive $23,750). PSA Vault also carries storage and intake costs. These are shown before you confirm.

Nothing is charged to list. The 5% fee applies only when a sale settles.

Anytime. Choose Ship from vault to redeem the physical card to your address · fully insured door-to-door.

A per-card Redemption fee plus shipping at cost. Shown before you confirm.

Most redemptions ship within 5 business days of the request being approved.